Frequently Asked Questions
Do You Ship International?
Yes, we offer worldwide courier services on items purchased though this website.
Rates are calculated at checkout and added to the final price of your item.
For additional information regarding My Hand In Yours Terms of Sale and Shipping Policy, please click HERE.
I would like to donate my time and craft to the cause. How do I become one of your featured artists?
We know that helping others is an amazing feeling, and we are honored that you are excited to contribute your time My Hand In Yours, LLC.
Please feel free to contact us by submitting an inquiry form on our "contact us" page, and providing us with a little more information about how you believe that you can help.
Can I get a tax receipt for my purchase?
Although 100% of the revenue generated through this website is donated to Children's Hospital Los Angeles, My Hand In Yours, LLC is not a registered charity for tax purchases and cannot provide tax receipts for purchases.
It is our hope that the Objects of Comfort that are available for purchase on this website bring comfort to you, or your friends and family, as gifts that keep on giving.
How does My Hand In Yours, LLC, support Children's Hospital Los Angeles?
You can rest assured that every gift you purchase on this website for a friend or loved one will have the added benefit of providing additional support and comfort to a child in need.
What else can I do to support Children's Hospital Los Angeles?
In addition to purchasing and gifting and of the MY HAND IN YOURS™ Objects of Comfort, you can also donate directly to Children's Hospital Los Angeles by clicking HERE or following the "donate directly" link on our Children's Hospital Los Angeles feature page.
What if my order has not arrived by the estimated time?
We understand the importance of receiving your orders on time, especially when they are meant as a comforting gift to a friend, family member, or someone in need. Therefore, all orders placed on this website are generally processed within 2-3 business days, excluding weekends and holidays.
Unfortunately, My Hand In Yours, LLC cannot be responsible for delivery delays that occur after your shipment has been accepted by a carrier. If a delivery delay has occurred, please contact your selected shipment carrier to file a claim for any items that appear to have been damaged during shipping or have not arrived.
You may also review our General Shipping and Processing terms above for additional information HERE.